GLOBIVOX

The Central government has officially withdrawn its directive that required smartphone manufacturers to pre-install the Sanchar Saathi app on all new mobile phones. The decision comes just days after the Department of Telecommunications (DoT) issued the earlier order, which had sparked concerns among users and industry experts over privacy, storage usage, and unnecessary preloaded applications.

Sanchar Saathi, a government-backed platform, is designed to help users track lost or stolen mobile phones, block fraudulent devices, and verify SIM-related details. While the app remains available for voluntary installation, the Centre clarified that it will not be enforced as a mandatory feature on new devices.

Officials stated that the rollback aims to ensure that consumers retain the freedom to choose the applications they want on their smartphones. Industry bodies had argued that compulsory pre-installation could affect user experience, device performance, and global manufacturing standards.

With the order now revoked, mobile phone makers are no longer required to include the app by default, and users can install it on their own if they wish to access its security and tracking features. The government has reiterated its commitment to digital safety but emphasized that such measures must align with user convenience and industry feedback.

The Central government has reversed its earlier order mandating smartphone manufacturers to pre-install the Sanchar Saathi app on all new mobile devices sold in India. The rollback was announced after widespread public debate and objections from technology experts, industry associations, and consumers who raised questions about privacy and digital autonomy.

The initial directive, issued by the Department of Telecommunications (DoT), required every new smartphone to come with the Sanchar Saathi app already installed. The app, developed by the DoT, offers services such as tracking lost or stolen devices, identifying fraudulent mobile connections, and allowing users to block misplaced phones. Although widely regarded as a useful security tool, the mandatory requirement faced criticism for limiting consumer choice.

According to official sources, the government decided to withdraw the order to ensure that users retain full control over the apps on their devices. The move aligns with the broader push for minimal preloaded software, commonly referred to as “bloatware,” which many consumers find unnecessary. Technology manufacturers had also expressed concern that compulsory installation could lead to compliance hurdles and interfere with global software optimization practices.

Industry experts pointed out that while Sanchar Saathi provides important security features, making it voluntary is a more balanced approach. They argue that awareness campaigns and optional installation will encourage more genuine adoption without forcing the app onto users who may not require its services.

Following the rollback, smartphone makers will not be obligated to include the Sanchar Saathi app in their systems. However, the government has reaffirmed that the platform will continue to receive updates and improvements as part of ongoing efforts to strengthen digital safety in the country.

The decision has been welcomed by consumer rights groups, who noted that this move protects user autonomy and prevents unnecessary clutter in new smartphones. Many also highlighted that the government’s willingness to reconsider the directive demonstrates responsiveness to public feedback.

As the app remains available for download on official app stores, users can install it at their convenience to access features like device tracking and SIM verification. The government is now expected to focus on promoting the app through awareness drives rather than mandatory installation requirements.